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This app is available for your device
bdg
This app is available for your device
Contact
+91 9023968420
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number. After entering the number, verify the OTP (One-Time Password) sent to you. This will securely log you in without the need for a password or email.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first ensure you have a strong internet connection. If you don't receive the OTP after clicking "send," wait for the specified time to pass before seeking assistance from the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, submit your updated KYC details to the customer support team via email to facilitate account transfer. This will enable the transfer process to proceed smoothly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can enjoy the new features and improvements.
Q1: What is the minimum withdrawal amount in the bdg?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. This means you can only withdraw the money you've earned through gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI account, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay can extend the overall process beyond the initial timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
At bdg, we prioritize our players' well-being and security above all else. To ensure their safety, we maintain rigorous security protocols and employ advanced cryptographic technology to protect their personal and financial information. This includes encrypting all data transmitted to and from our platform, as well as implementing secure login and authentication processes. In addition to these measures, our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or issues that may arise. Our team is trained to respond promptly and professionally to any concerns, and we strive to resolve all issues to the player's satisfaction. We also take measures to prevent unauthorized access to our platform and to protect against cyber threats. Our system is designed to detect and respond to potential security breaches, and we conduct regular security audits and penetration testing to identify and mitigate any vulnerabilities. Our commitment to player security and well-being is unwavering, and we continue to invest in the latest technology and security measures to ensure that our platform remains a safe and enjoyable experience for all players.
Our top priority is your convenience, which is why we provide a range of secure deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrencies. We understand the importance of hassle-free transactions, and our secure payment systems ensure fast and reliable processing. Our customer support team is available 24/7, 365 days a year, to assist you with any questions or concerns you may have. Whether you need help with deposits, withdrawals, or anything else, our team is always here to provide guidance and support. Our goal is to ensure a seamless and enjoyable gaming experience, free from any stress or uncertainty. With our convenient payment options and dedicated customer support, you can focus on what matters most - having a great time playing your favorite games. We're committed to providing a safe, secure, and enjoyable experience for all our players, and we're always looking for ways to improve and enhance our services.