1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 5489551043
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you to securely access the account. No password or email is required, making the login process quick and hassle-free.
Q2: What should I do if I am not getting OTP?
To check your internet connection, first, wait for a strong signal to come through. If you don't receive the OTP after the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and reinstall it, allowing you to log in and play without any problems. This should update the app and fix any issues you were experiencing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawal is only possible for the money earned from gaming, not the bonus amount collected. The withdrawn amount must meet the minimum threshold of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhaar card, UPI, and relevant bank details. This information is necessary for the registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but this can range from 30 minutes. However, there may be occasional delays in payment processing, which can take up to 24 hours to resolve.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are withdrawable. This means you can withdraw the money you've won, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry as the money will be added to your wallet account within 24 hours. If it doesn't happen, you can reach out to the care centre for assistance.
At the heart of our operations are security and convenience. We provide support for a range of secure deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrency options, ensuring swift transactions. Our dedicated customer support team is available 24/7, ready to assist you with any questions or concerns you may have. In addition, we offer generous welcome bonuses, ongoing promotions, and a loyalty program that rewards your commitment with exclusive benefits. This program is designed to recognize and reward our most valued customers, providing them with a range of perks and advantages that enhance their overall experience with us. From enhanced rewards to priority support, we strive to provide a personalized and rewarding experience for all our customers.
At 1ace, we prioritize your security and confidentiality by utilizing cutting-edge encryption technology to safeguard your personal and financial information. This ensures that your online transactions and personal data are protected from unauthorized access and misuse. In addition to our robust security measures, we also strive to provide an enhanced gaming experience by offering attractive bonuses, promotions, and loyalty programs. These incentives are designed to reward our players for their loyalty and to encourage them to continue enjoying our platform. Our loyalty programs, for example, offer rewards for frequent players, such as bonuses, free spins, and exclusive access to new games and promotions. These rewards are tailored to each player's individual preferences and gaming habits, ensuring that they receive the most relevant and valuable benefits. Furthermore, our promotions are regularly updated and varied, providing players with a constant stream of new and exciting opportunities to win big. From daily and weekly tournaments to special events and giveaways, we offer a wide range of ways for players to get involved and potentially win big. At 1ace, we are committed to providing a safe, secure, and enjoyable gaming environment for all our players. We believe that by combining state-of-the-art encryption technology with attractive bonuses and promotions, we can provide a truly exceptional gaming experience that meets the highest standards of quality and performance.