zupee ludo

zupee ludo App support

Contact
+91 7879835407

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The zupee ludo:

Q1: How to log in after installing the zupee ludo?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email login. This streamlined process allows for easy and secure login access.

Q2: What should I do if I am not getting OTP?

To verify, you'll need to check your internet connection for a strong signal. If you still don't receive an OTP after some time, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active mobile number. If the number has changed, please send your updated KYC details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the problematic app from your device. Once uninstalled, download the latest version of the app to ensure a smooth and updated experience. You should then be able to log in and start playing successfully.

Most Asked Questions Related To Withdraw In The zupee ludo:

Q1: What is the minimum withdrawal amount in the zupee ludo?

The app allows for a minimum withdrawal of Rs. 100, a higher threshold compared to other apps. Withdrawal is only possible for earnings from gaming, with bonus funds being non-withdrawable. This means users can only withdraw money earned from gameplay, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and bank details for a seamless experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services make the process efficient, typically taking between 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay can affect the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming and cannot be withdrawn by others. Any winnings from playing games using the bonus amount are withdrawable. You can withdraw your actual winnings, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve this issue, go to the settings and check your transaction history to see if the withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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