zupee app

zupee app App support

Contact
+91 0171437366

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The zupee app:

Q1: How to log in after installing the zupee app?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and this will securely log you in. You can now access the app without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. Wait for a signal and then click to send the OTP, and if it doesn't arrive, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will enable a smooth account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without problems.

Most Asked Questions Related To Withdraw In The zupee app:

Q1: What is the minimum withdrawal amount in the zupee app?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, not bonus amounts. This means you can access your hard-earned rewards, but not any bonus credit.

Q2: Is it necessary to do KYC for withdrawal?

For this app, you are required to complete and submit all your KYC (Know Your Customer) details, which should include saving your Aadhaar card, UPI information, and bank details. This is a necessary step for the app to verify and authenticate your identity. Please ensure all these details are accurately saved in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, taking around 30 minutes to 3 hours to complete. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This delay is a rare exception in an otherwise efficient experience.

Q4: Why is the bonus balance not being withdrawn?

The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's failing, don't worry, the money will be added to your wallet account within 24 hours. If it's still not resolved, contact their care centre for assistance.

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