zupee app

zupee app App support

Contact
+91 3902823228

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The zupee app:

Q1: How to log in after installing the zupee app?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click on send OTP again and wait. If the issue persists, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, first try logging in with the active number associated with it. If the number has changed, submit your correct KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer. This will enable you to regain access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should get you back up and running with the updated app.

Most Asked Questions Related To Withdraw In The zupee app:

Q1: What is the minimum withdrawal amount in the zupee app?

This app allows users to withdraw a minimum of Rs. 100, a higher limit compared to other apps. Withdrawals are only possible for earnings from gaming activities, not bonus amounts. The withdrawn funds represent the user's earned winnings from participating in games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI information, and bank details. This will ensure a smooth and secure onboarding process. Failing to do so may delay or prevent further progress.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, there may be occasional delays with payments, resulting in a wait time of up to 24 hours. These delays can affect the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games using the bonus amount. However, the bonus amount itself cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry – the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.

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