zupee app

zupee app App support

Contact
+91 2773583647

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The zupee app:

Q1: How to log in after installing the zupee app?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and this will securely log you in. You'll no longer need a password or email login credentials.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong. If you still encounter issues, wait for the OTP to be sent after clicking the 'send OTP' button and allow the specified time for it to arrive. If it doesn't, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your current active mobile number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support through email to facilitate the account transfer. This will enable them to update your account with the new information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without problems. This update should provide a smoother gaming experience.

Most Asked Questions Related To Withdraw In The zupee app:

Q1: What is the minimum withdrawal amount in the zupee app?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than in many other apps. Withdrawals can only be made from earned gaming money, not from bonus amounts collected. This sets a clear distinction between earned and bonus funds.

Q2: Is it necessary to do KYC for withdrawal?

Please ensure that all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI details, and all necessary bank information within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours, depending on the complexity of tasks. However, payment delays can occur, potentially extending the wait time to 24 hours. This delay is an exception rather than the norm, as the app's services generally operate efficiently.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within your gaming account and cannot be withdrawn. Any winnings earned while playing with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.

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