zupee app

zupee app App support

Contact
+91 1368930951

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The zupee app:

Q1: How to log in after installing the zupee app?

To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (One-Time Password) sent to your mobile to complete the login process. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

First, ensure your internet connection is stable and strong. Click the "send OTP" button and wait for the verification code to arrive, giving it sufficient time. If you still don't receive the OTP, you can contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details to our customer support team through email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and use the app without any problems. This should provide a seamless and updated experience.

Most Asked Questions Related To Withdraw In The zupee app:

Q1: What is the minimum withdrawal amount in the zupee app?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. However, you can only withdraw earnings from gaming activities, not bonuses. This means you can't withdraw bonus funds, only the money you've earned through gaming.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure all your Know Your Customer (KYC) details are uploaded and saved in the app. This includes your Aadhar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, resulting in processing times ranging from 30 minutes to 3 hours. However, payment delays can occur, leading to a wait time of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn as usual. The bonus money itself cannot be withdrawn, only the profits made from it.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings to see if your withdrawal request is listed. If it's not showing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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