winmatch

winmatch App support

Contact
+91 9474455772

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The winmatch:

Q1: How to log in after installing the winmatch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account without needing a password or email. This convenient method allows for easy and hassle-free login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If the signal is weak, wait for it to improve or click "send OTP" again to try and establish a connection. If the OTP still doesn't arrive, you can seek assistance from the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your current active number. If your phone number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help you resume services with your new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and start playing without any problems. This should fix any compatibility or functionality issues with the app.

Most Asked Questions Related To Withdraw In The winmatch:

Q1: What is the minimum withdrawal amount in the winmatch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the earnings from gaming activities, excluding bonus amounts. This means users can only withdraw the money they've earned through gaming, not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details within the app, including saving your Aadhaar card, UPI information, and all relevant bank details. This is a necessary step for the application to proceed. Failure to do so may hinder the process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically result in a processing time of 30 minutes to 3 hours. However, there may be instances where payments are delayed, potentially causing a wait of up to 24 hours. This delay is an exception rather than the norm.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can seek assistance from their customer care centre.

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