winmatch

winmatch App support

Contact
+91 2913317457

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The winmatch:

Q1: How to log in after installing the winmatch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email verification. This secure login method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure a strong internet connection is established. If you're still unable to receive the OTP, try clicking "send OTP" again. If you still don't receive the OTP, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and then you can log in and play smoothly. This should allow you to access the updated app without any problems.

Most Asked Questions Related To Withdraw In The winmatch:

Q1: What is the minimum withdrawal amount in the winmatch?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other available apps. Withdrawals are restricted to earnings from gaming activities, excluding bonus money. This means users can only cash out the money they've earned from playing games, not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, sometimes requiring a wait of up to 24 hours. This delay may impact the overall processing time, but the app's core services generally remain efficient.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn. The bonus earnings themselves are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If you're still experiencing issues, the funds should be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for further assistance.

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