winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 5720178640
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number to receive an OTP. Once verified, you'll be logged in securely without needing a password or email credentials. This convenient method allows easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still face issues, wait for the OTP to be sent after clicking "send OTP" and allow sufficient time. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and reinstall it. This should allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not from bonus collections. This means users can only withdraw their genuine winnings, not bonus or promotional funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you need to complete and submit your KYC (Know Your Customer) details in this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process requests within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours. This delay can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus funds can be withdrawn. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, the funds will be deposited into your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.
winmatch offers a range of convenient deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring that transactions are both secure and rapid. The company prioritizes the safety and efficiency of its transactions, allowing players to focus on their gaming experience without worrying about the technical details. In addition to its comprehensive payment options, winmatch also provides dedicated customer support 24 hours a day, 7 days a week. The team is always available to assist with any questions or issues that may arise, providing players with a hassle-free experience from the moment they start playing. Whether it's a query about a specific game, a problem with a deposit or withdrawal, or simply a general question about the platform, the winmatch support team is always on hand to offer help and guidance.
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