winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 2747420021
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login, eliminating the need for a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking on send, you can try waiting for a bit or contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If your number has changed, please submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. Once installed, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other similar apps. Withdrawals can only be made from the money earned through gaming activities, not from bonus amounts collected. This means users can withdraw their hard-earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in this app, including saving your Aadhar card, UPI information, and bank details. Your cooperation is necessary to facilitate a smooth and secure experience. This will help us verify and validate your identity and financial information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in a relatively short time frame of 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait for up to 24 hours to receive their payment. This delayed payment issue can sometimes extend the overall process beyond the initial completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This means you can access and use the money you win, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and verify if your withdrawal request is being processed. If it's failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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