winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 7657374160
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email login. This streamlined process allows for easy and secure login access.
Q2: What should I do if I am not getting OTP?
To verify, you'll need to check your internet connection for a strong signal. If you still don't receive an OTP after some time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active mobile number. If the number has changed, please send your updated KYC details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device. Once uninstalled, download the latest version of the app to ensure a smooth and updated experience. You should then be able to log in and start playing successfully.
Q1: What is the minimum withdrawal amount in the winmatch?
The app allows for a minimum withdrawal of Rs. 100, a higher threshold compared to other apps. Withdrawal is only possible for earnings from gaming, with bonus funds being non-withdrawable. This means users can only withdraw money earned from gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and bank details for a seamless experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services make the process efficient, typically taking between 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are non-withdrawable and can only be used for gaming purposes. Any winnings earned while playing with the bonus amount are withdrawable. You can withdraw the actual winnings, but not the initial bonus.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, go to the settings and check your transaction history to see if the withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
At winmatch, we place the highest importance on the convenience and security of our customers. We provide support for a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers, all of which are protected by advanced cryptographic technology. This ensures that our customers' transactions are secure and confidential. Our dedicated customer support team is available 24 hours a day, 7 days a week, to assist with any questions or concerns that may arise. We understand that our customers may have varying needs and preferences, and we are committed to providing personalized support to ensure that their experience with us is smooth and enjoyable. Whether you need help with a deposit, withdrawal, or have a question about our services, our team is always available to assist you. We prioritize our customers' satisfaction and strive to provide a hassle-free experience, with swift and efficient resolution of any issues that may arise.
We at winmatch prioritize convenience and security, providing a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options, ensuring seamless transactions. Our platform is designed with cutting-edge encryption technology to ensure that your personal and financial information remains secure. To ensure the highest level of security, we utilize advanced encryption algorithms and protocols to protect your sensitive data. Our state-of-the-art infrastructure is regularly audited and tested to prevent any potential vulnerabilities. Our team of experts is dedicated to monitoring our systems 24/7 to detect and respond to any incidents quickly and effectively. In addition to our robust security measures, we also offer a range of deposit and withdrawal options to cater to different needs and preferences. Whether you prefer the convenience of credit card transactions or the anonymity of cryptocurrency, we have a method that suits your requirements. Our electronic wallet options provide a secure and efficient way to manage your funds, while our customer support team is always available to assist with any questions or concerns. At winmatch, we understand the importance of transparency and accountability. That's why we provide regular updates on our security measures, ensuring that our users are always informed and aware of any changes or improvements to our systems. Our commitment to security and customer satisfaction is unwavering, and we strive to maintain the highest standards of excellence in the industry.