winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 9117350446
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number. This will trigger an OTP (one-time password) verification, which will log you in automatically. No password or email is required for login, making the process convenient and easy.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection. Click "send OTP" and wait for the code to arrive within the given time frame. If you don't receive the OTP, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and reinstall it. You should now be able to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. withdrawals are only allowed for the money earned from gaming, and not for bonus amounts. This means you can withdraw your genuine earnings, but not any rewards or bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and uploaded in the app. This includes saving your Aadhaar card, UPI details, and bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for quick processing, taking around 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay can happen occasionally, affecting the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It is available for withdrawal after being earned through gameplay. Earnings from playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To investigate the issue, check your transaction history in the settings. If your withdrawal request isn't processed immediately, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At winmatch, we are committed to delivering exceptional customer service 24 hours a day, every day. Our dedicated support team is available around the clock, 7 days a week, to assist you with any questions or issues you may encounter. Whether you need help with a specific product or service, or simply have a query, we are always here to listen and provide prompt and effective solutions. Our team is trained to handle a wide range of requests and concerns, and we strive to respond to all inquiries in a timely and professional manner. With our 24/7 support, you can rest assured that you will always have access to the help you need, whenever you need it.
Our user-friendly platform ensures seamless navigation, whether you're accessing it from a desktop or mobile device. We prioritize your safety by utilizing advanced encryption technology, ensuring secure and rapid transactions. Additionally, we offer a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, making it easy and convenient to manage your funds.