winexch

winexch App support

Contact
+91 8572799339

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login, making it a convenient option.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP, try clicking on "send OTP" again. If the issue persists, you can seek assistance from the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you need to uninstall the app from your device. Once removed, download the latest version of the app, and you'll be able to log in and play without any problems. After the update, you should be able to access the app smoothly.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming money, not bonus amounts. This means users can access their hard-earned rewards from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, please ensure you have uploaded and saved all required KYC details, including your Aadhar card and bank information. This also includes linking your UPI to the app for seamless transactions. A complete and accurate submission of these details is essential for further access.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay may occur due to payment processing issues outside of the app's control.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing games using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings and review your transaction history. If your request is delayed, don't worry, the funds will be added to your wallet account within 24 hours. If issues persist, you can contact their care centre for assistance.

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