winexch

winexch App support

Contact
+91 1237021611

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait the allotted time before seeking assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, submit your proper KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated features without any problems. Once updated, you can easily play the app as usual.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, note that you cannot withdraw bonus money, only the earnings from gaming activities. This means you can only withdraw the money you've earned through gaming, not as a bonus.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, all your Know Your Customer (KYC) details must be fully submitted through the app. This requires saving your Aadhar card, Unified Payments Interface (UPI) information, and all associated bank details within the application.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a streamlined process that typically takes between 30 minutes to 3 hours to complete. However, some instances may cause payment delays, requiring users to wait up to 24 hours for resolution.

Q4: Why is the bonus balance not being withdrawn?

The money earned from a gaming bonus can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games with the bonus amount separately. This means the bonus earnings themselves are not withdrawable, but the winnings are.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to settings and check your transaction history to see why your withdrawal request is failing. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.

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