winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 2405170203
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong and stable signal. Once connected, click the "send OTP" button and wait for the verification code to arrive. If you don't receive the OTP within the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, provide your updated KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and reinstall it. This should allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, a minimum withdrawal of Rs. 100 is required, which is higher than many other apps. However, a notable exception is that you cannot withdraw bonus money, only the earnings from actual gaming. This means you can only withdraw the money you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and saved within this app. This includes linking your Aadhar card, UPI, and storing all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes to 3 hours. However, payment delays can occur, potentially extending the wait time to up to 24 hours. This delay is an exception to the usual efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. Any winnings earned from gameplay with the bonus amount can be withdrawn by the player. This means bonus funds are non-withdrawable, but winnings from bonus plays are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is being processed. If the issue persists, the funds should be automatically added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for further assistance.
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