winexch

winexch App support

Contact
+91 3003271673

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number. After submitting, verify the One-Time Password (OTP) sent to your mobile to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection for a strong signal. Wait for the signal to stabilize and then click "send OTP" to proceed. If the OTP doesn't arrive within the expected time, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active phone number. If the number has changed, update your KYC (Know Your Customer) details and submit them to customer support via email to facilitate a smooth account transfer. This will enable the customer support team to update your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access and enjoy the new features.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

The app allows withdrawals of a minimum Rs. 100, which is higher than other apps. Only earnings from gaming can be withdrawn, and bonus money collected cannot be accessed. This policy applies to all users of the app.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are fully completed and submitted within the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services result in a processing time ranging from 30 minutes to 3 hours. However, occasional delays in payment processing may cause users to wait up to 24 hours for their transactions to be completed. This delay can occur despite the app's overall efficiency in other areas.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus funds can be withdrawn. The bonus funds themselves are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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