winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 8429093887
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This makes it easier and more convenient to access your account.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. If you still experience issues, click "send OTP" and wait for a few moments. If the OTP doesn't arrive after the allotted time, you can seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your current active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. After reinstalling, you should be able to log in and enjoy the updated app. This will ensure you have the most recent features and functionality.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from the money earned through gaming activities, excluding bonus amounts. Any bonus collected cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC details within the app. This includes saving your Aadhar card, UPI, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception to the usual efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from a bonus in your gaming account and cannot withdraw it. The bonus itself cannot be withdrawn, but any winnings made while using it can be withdrawn. Winnings earned from gaming with the bonus amount can be accessed for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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