winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 0121144185
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to ensure a smooth process. If you don't receive the OTP, click on send OTP again and wait for the designated time. If issues persist, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active account number. If your number has changed, submit your KYC (Know Your Customer) details to our customer support via email to facilitate account transfer. This will help resolve any issues with your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This update will likely resolve any issues you were experiencing and provide a smoother gaming experience.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other gaming apps. Withdrawals are only allowed for earned gaming money, not bonus amounts. This means you can only withdraw the money you've won or earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, including saving your Aadhar card, UPI information, and bank details. This is a mandatory step to ensure a smooth experience. Having all these details saved will enable you to access the app's features and services.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring patience for up to 24 hours before resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform, not withdrawn. Any winnings from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to ensure your withdrawal request is processing correctly. If your withdrawal is delayed, don't worry as the money should be added to your wallet account within 24 hours. If it still doesn't appear, you can reach out to their care centre for assistance.
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