winexch

winexch App support

Contact
+91 8377181602

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number to receive a verification code. Enter the One-Time Password (OTP) sent to your mobile number to complete the login process. This method allows you to log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To troubleshoot the issue, first, check your internet connection for a strong signal. If you don't receive the OTP after waiting, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, please submit your updated KYC (Know Your Customer) details via email to the customer support system to facilitate a smooth account transfer. This will help resolve the issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app with ease. Once updated, you can start playing the app without any further problems.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals can only be made from earnings gained through gaming activities, not from bonus amounts collected. This restriction limits the withdrawal options for users.

Q2: Is it necessary to do KYC for withdrawal?

To complete the requirements, please ensure all your Know Your Customer (KYC) details are filled and submitted in this app, including saving your Aadhar card, UPI, and bank details. This is a necessary step to proceed with the process. By completing these details, you will have a fully verified account in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's streamlined services typically complete the process within 3 hours, but this time frame can range from 30 minutes. However, there is a possibility of payment delays, which may take up to 24 hours to resolve. This delay can cause an extension of the overall process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds you earn through gaming can only be used for gameplay and cannot be withdrawn by anyone else. You can withdraw any winnings earned using the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal is pending, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their customer care centre for assistance.

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