winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 6539769797
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account, eliminating the need for a password or email. This method provides a convenient and hassle-free login experience.
Q2: What should I do if I am not getting OTP?
Check your internet connection for a strong signal before proceeding. If you're still unable to receive the OTP after waiting, try clicking 'send OTP' again. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your same active number. If your number has changed, please submit your updated KYC details via email to our customer support system to facilitate the account transfer. This will help shift your account to the new details.
Q4: You are getting blackout and the app is not opening?
To proceed, uninstall the outdated app from your device. Once uninstalled, download the latest version of the app. After reinstalling the updated app, you should be able to log in and start playing.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not for bonus rewards. This means you can't withdraw bonus money, but only the amount you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure your KYC details are complete and up-to-date in the app, including saving your Aadhaar card and bank details. Additionally, you should also save your UPI credentials in the app. This information is required for verification and further processing.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring a wait of up to 24 hours. This variability can impact the overall time it takes to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus earnings themselves, however, remain locked and non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is unsuccessful, don't worry, as the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.
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