winexch

winexch App support

Contact
+91 8645050006

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number to receive an OTP verification code. Verify the code and you will be logged in without needing a password or email. This convenient login method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To verify the process, first check your internet connection for a strong signal. Wait for a prompt and then click 'send OTP' - if the OTP doesn't arrive, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will ensure a seamless account transition.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and play the newly updated app. Once installed, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawal is only possible for funds earned from gaming, not bonus rewards. This means you can only withdraw earnings from actual gameplay, not bonus money.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you have completed and submitted all required KYC details in the app, including saving your Aadhar card, UPI, and bank details. This is a necessary step to continue with the process. Having all this information saved will help facilitate a smoother experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the usual efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes, and cannot be withdrawn by anyone else. You can withdraw the real money earned from playing games with the bonus amount. The bonus funds themselves are not withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see if there's a problem with your withdrawal request. If the issue persists, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.

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