winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 3467843945
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP received, and this will securely log you in. No password or email is required, making it a convenient login process.
Q2: What should I do if I am not getting OTP?
To verify your account, first check your internet connection for a strong signal, then click on send OTP and wait. If you don't receive the OTP within the allotted time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, please send your updated KYC details to the customer support system via email to facilitate the account transfer. This will help resolve the issue and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version and install it. You should then be able to log in and enjoy the updated app.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, you can only withdraw the money earned from gaming activities, not bonus rewards. The app does not allow withdrawal of bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to be completed within 30 minutes to 3 hours. However, occasional payment delays can cause a wait time of up to 24 hours. This delay may be a temporary issue, but it does impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus can be withdrawn. The bonus itself is non-withdrawable, but earnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their customer care centre.
Our friendly platform ensures a seamless navigation experience, and our 24/7 customer support is always available to assist you. We provide a range of secure and convenient deposit and withdrawal methods, including credit/debit cards, electronic wallets, and bank transfers, to guarantee that your transactions are quick, secure, and hassle-free.
We take pride in offering robust security measures and versatile deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring that your transactions are both fast and secure. Our dedicated customer support team is available 24/7, 365 days a year, to assist with any questions or issues you may have, enhancing your overall gaming experience. Our commitment to security is unwavering, with multiple layers of protection in place to safeguard your personal and financial information. From advanced encryption protocols to regular security audits and penetration testing, we're constantly working to stay ahead of potential threats and maintain the highest standards of security. In addition to our robust security measures, we also offer a range of convenient deposit and withdrawal options, making it easy to manage your account and access your funds whenever you need to. Whether you prefer the speed and convenience of credit cards, the flexibility of electronic wallets, or the anonymity of cryptocurrencies, we've got you covered. But security and convenience are just the beginning. Our dedicated customer support team is always available to help with any questions, concerns, or issues you may have, whether it's related to a specific game, a technical issue, or simply a query about your account. We're committed to providing personalized support that's tailored to your unique needs and ensures that you receive the help you need, whenever you need it. Our support team is available 24/7, 365 days a year, and can be contacted via phone, email, or live chat. We're passionate about providing exceptional customer service and strive to respond to all inquiries in a timely and professional manner. Whether you're a seasoned player or a newcomer to online gaming, we're here to help you every step of the way.