winexch

winexch App support

Contact
+91 9596667116

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number. Verify the one-time password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login, making it a convenient and easy way to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, please check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," wait for the specified time before seeking assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try to use the same active number. If your number has changed, please send your updated KYC details to the customer support system via email to facilitate the account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once you've updated, you can start playing again.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal limit compared to other apps. Withdrawals can only be made from earnings earned through gaming, not from bonus amounts. This means you can only withdraw the money you've earned by playing, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all your KYC (Know Your Customer) details within the app. This includes saving your Aadhaar card and UPI (Unified Payments Interface) information, as well as linking all your bank account details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, in some cases, payment delays may occur, causing a wait time of up to 24 hours. This delay is an exception to the typical speedy process provided by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform and cannot be withdrawn. Any winnings from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is unsuccessful, the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can contact their care centre for assistance.

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