winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 2568415265
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will authenticate your account without needing a password or email. You can now easily access the app using this secure login method.
Q2: What should I do if I am not getting OTP?
To continue, first check your internet connection for a strong signal. Wait for the OTP to be sent after clicking "send OTP", and if it doesn't arrive within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If the number has changed, please submit your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any issues and update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version from the store. Once the latest version is installed, you can log in and enjoy playing the updated app. This should resolve any compatibility problems and allow you to access the app smoothly.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, only earnings from gaming can be withdrawn, and bonus amounts are non-withdrawable. This restriction applies to the funds collected as a bonus.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 3 hours, down from 30 minutes, but this depends on the workload. However, some payments may experience delays, requiring users to wait for up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing games with the bonus amount. This means the bonus itself remains locked in your gaming account.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
At winexch, customer satisfaction is our top priority. Our dedicated team of support specialists is available 24 hours a day, 7 days a week to assist you with any questions or issues you may have. We understand the importance of prompt and effective support, which is why we have implemented a comprehensive support system designed to ensure that you receive the help you need, when you need it. In addition to our exceptional customer support, we also place a strong emphasis on data security and confidentiality. Our robust security measures are designed to protect your personal and financial information from unauthorized access, ensuring that your data remains strictly confidential at all times. This includes the use of advanced encryption technology, secure servers, and regular security audits to identify and mitigate any potential vulnerabilities. Our commitment to customer satisfaction and data security is unwavering, and we are dedicated to providing a safe and reliable experience for all of our customers. Whether you have a question, concern, or issue, we are here to help, and we are constantly working to improve our services and processes to ensure that you receive the best possible experience.
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