winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 0103888183
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check that your internet connection is strong. Wait for a stable signal and click on send OTP, waiting for the allotted time. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. This should allow you to log in and play the updated app without any issues.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, a higher minimum amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, not bonus rewards. This means users can't withdraw bonus funds, only their actual gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC (Know Your Customer) details in this app, which includes saving your Aadhar card, UPI (Unified Payments Interface) information, and bank details. This ensures a secure and smooth onboarding process. Your prompt completion of these details is necessary to continue with the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment processing may be delayed in some cases, resulting in a wait time of up to 24 hours. This delay can occur when payments are not processed immediately.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games played with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from using it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see the status of your withdrawal request. If it fails, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their customer care centre for assistance.
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