winexch

winexch App support

Contact
+91 7799350354

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number. Next, verify the One-Time Password (OTP) sent to your number to securely access your account. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection and wait for a strong signal to appear. Click "send OTP" and wait for the designated time period to pass. If you still don't receive the OTP, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number associated with your account. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you can access the app's new features and functionality.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals can only be made from the money earned through gaming, not from bonus rewards. This means you can't withdraw bonus funds, only your actual gaming earnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours, depending on the user's needs. However, some users may experience payment delays, requiring them to wait up to 24 hours for the transaction to be processed. This delay is an occasional exception to the app's generally efficient service.

Q4: Why is the bonus balance not being withdrawn?

When using the bonus, the funds earned can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings made while playing with the bonus amount can be withdrawn by the player. This means the bonus itself is non-withdrawable, but winnings from it are available for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To check your withdrawal status, go to the settings and review your transaction history. If your withdrawal is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.

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