winexch
winexch
Share
Add to wishlist
This app is available for your device
winexch
This app is available for your device
Contact
+91 2994754382
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your login, eliminating the need for a password or email. This streamlined process allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, verify a strong internet connection by checking for a stable signal. If a proper signal is established, click on "send OTP" and wait for the verification code to arrive. If the OTP doesn't arrive within the given time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If you've changed numbers, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and play without any problems. This should allow you to access the app and enjoy its features.
Q1: What is the minimum withdrawal amount in the winexch?
The app allows users to withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Withdrawal is only possible for the money earned from gaming, with bonus amounts remaining non-withdrawable. Users can access the withdrawn funds once they meet this minimum threshold.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC (Know Your Customer) details within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus itself remains non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At winexch, we strive to make banking services simple and convenient by offering a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options. Our team of customer support specialists is available 24/7, ready to assist you with any questions or issues you may encounter. Whether you need help with a transaction, have a question about a specific service, or require assistance with a technical issue, our knowledgeable staff is here to provide prompt and personalized support.
At winexch, we recognize the significance of convenience and security. To ensure a seamless experience for our customers, we provide a range of deposit and withdrawal options, including credit/debit cards, e-wallets, bank transfers, and cryptocurrencies. This diverse selection allows users to choose the method that best suits their needs, whether they prefer the speed and convenience of credit/debit card transactions or the anonymity and security of cryptocurrencies. Furthermore, our robust encryption technology safeguards all transactions and personal information, guaranteeing the highest level of protection against unauthorized access or data breaches. Our team of experts continuously monitors and updates our security protocols to stay ahead of emerging threats and ensure that our customers' sensitive data remains confidential.