winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 6453725898
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access your account. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. Wait for the signal to stabilize, and then click on send OTP, waiting for the allotted time. If you don't receive the OTP, seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active registered number. If your number has changed, send your KYC details via email to customer support for assistance with updating your account information. This will enable a smooth transition of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app. This should resolve any problems and allow you to play smoothly.
Q1: What is the minimum withdrawal amount in the winexch?
The app allows a minimum withdrawal of Rs. 100, which is a higher than average withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming money, not from bonus funds. This means users cannot withdraw the bonus amounts received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your KYC details in this app. This includes saving your Aadhaar card, UPI, and bank details for secure and efficient processing.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, typically taking 30 minutes to 3 hours. However, there may be instances where payment delays occur, prolonging the wait to up to 24 hours. This delay can happen occasionally, disrupting the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn by the player. The bonus funds themselves are not withdrawable, only the money won from them is eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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