winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 0305134503
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, verify your internet connection and ensure a strong signal is present. If you don't receive the OTP, you can try sending it again after a short wait, or else seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your correct KYC (Know Your Customer) details via email to update your account. This will enable a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated features smoothly. Once installed, you should be able to play the app without any problems.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, the minimum withdrawal amount is Rs. 100, a higher threshold compared to other apps. Withdrawals are only allowed on earned gaming funds and not on bonus amounts collected. This means users can only withdraw money they've earned through gaming activities, not rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional delays with payments may require waiting up to 24 hours. This delay can occur despite the app's typical efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games, but not the bonus amount itself. The funds earned from gaming with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings section and review your transaction history. If your withdrawal is pending, don't worry, as the money will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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