winexch

winexch App support

Contact
+91 5674132855

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This will securely log you in without requiring a password or email. Once logged in, you can access the app easily without any additional authentication.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. Then, click on the "send OTP" option and wait for the verification code to be sent. If you don't receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to initiate the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app with ease. Once updated, you can start playing without any further complications.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other gaming apps. Withdrawals are only possible for money earned from gaming, not for bonuses or other rewards. Your actual earnings from gaming can be withdrawn, setting you apart from other options.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details in the app. This includes saving your Aadhar card, UPI, and all necessary bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a quick process, taking around 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring a wait of up to 24 hours for resolution. This variance in processing time can impact user experience.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus earnings for gaming purposes and cannot withdraw them. Any winnings from games played with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is pending. If it's failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.

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