winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 0232592697
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check if your internet connection is stable and has a strong signal. If you don't receive the OTP after a reasonable time, you can use the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number associated with your account. If your phone number has changed, please email your updated KYC details to our customer support team to facilitate the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will enable you to log in and continue playing without any problems. Once updated, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonuses cannot be withdrawn. This means you'll need to earn money through gameplay to access your funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payments may be delayed, potentially taking up to 24 hours to complete.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing with the bonus can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where you'll find information about your withdrawal request. If the request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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