winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 3512139208
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. You will then receive an OTP to verify, which will automatically log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Click "send OTP" and wait for the verification code to arrive; if it doesn't, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features and functionality. After reinstalling, you should be able to log in and play without any issues.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus money cannot be withdrawn, only the money earned from gaming. This means users can only withdraw profits made from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details in this app, which should include saving your Aadhar card, UPI, and bank details. This is a mandatory step to ensure a smooth and secure experience. Your cooperation in providing these details is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process requests in as little as 30 minutes, but in some cases can take up to 3 hours. However, delays in payments can sometimes cause a wait time of up to 24 hours. This may be a drawback for users who require quicker transaction processing.
Q4: Why is the bonus balance not being withdrawn?
You can use the bonus money only for gaming purposes and it cannot be withdrawn by anyone else. Any winnings earned from gaming with the bonus amount can be withdrawn by you. The bonus money itself is not withdrawable, only the winnings made from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
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