tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 9772374089
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. This will prompt a verification code (OTP) that you'll need to enter to complete the login process. Once verified, you can log in securely without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check that you have a stable internet connection with a strong signal. If you don't receive the OTP within the given timeframe, you can initiate a live chat with the app's support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active mobile number. If your number has changed, email your updated KYC (Know Your Customer) documents to our customer support team to facilitate a smooth account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once you have the latest version installed, you should be able to access the app without any issues.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you cannot withdraw bonus money, only the earnings from gaming activities are eligible for withdrawal. This means you can only withdraw the money you've earned through gaming, not any bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI (Unified Payments Interface), and saving your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a streamlined process that typically takes 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than the gamer. It can be withdrawn after earning money from playing games with the bonus amount. This means the bonus funds are non-withdrawable initially, but winnings from it are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their customer care centre for assistance.
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