tpplay

tpplay App support

Contact
+91 3745641174

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. A one-time password (OTP) will be sent to verify your identity, after which you'll be logged in. This method eliminates the need for a password or email login, making it a convenient and easy process.

Q2: What should I do if I am not getting OTP?

To proceed, please check your internet connection and wait for a strong signal to establish. If you don't receive the OTP after sending, you can try again or seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active number. If the number has changed, please submit your updated KYC details to the customer support team via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve this issue, uninstall the current app from your device and then download the latest version. Once the update is installed, you should be able to log in and access the app without any problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other apps. Withdrawals are only possible for earnings made through gaming, not bonus amounts. This means you can withdraw the money you've earned from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card and saving your UPI and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, significantly reducing the usual 30-minute timeframe. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception rather than the norm.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request fails, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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