tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 5830122102
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. Once verified, you won't need a password or email, making it easier to access the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first ensure your internet connection is stable and strong. If you don't receive an OTP after clicking send, try waiting for the allotted time or reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should provide you with a smooth and seamless gaming experience.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, and bonus funds cannot be withdrawn. This means users can access a portion of their earnings, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card, saving your UPI information, and inputting your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transactions to be processed. This delay is a potential drawback to using the app for transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn for personal use. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it's failing, don't worry as the money will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.
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