tpplay

tpplay App support

Contact
+91 1790929002

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your mobile to complete the login process. This method allows for password-free login, using only your registered phone number for easy access.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure your internet connection is stable and strong. Wait for a proper signal, then click "send OTP" and wait for the allotted time. If the OTP doesn't arrive, use the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your current active number. If your account number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer. This will help resolve the issue and grant access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. After reinstalling, you can try logging in and enjoy the app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This means you can only access the earnings you've accrued from playing.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and bank details. Completing these steps will enable a smooth and secure onboarding process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services reduce the overall process time to 3 hours, down from 30 minutes. However, there may be occasional delays with payments, which can extend the wait time to up to 24 hours in some cases. This delay is typically with payment processing rather than the overall app process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You are eligible to withdraw any winnings earned from playing games with the bonus amount. The bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request is failing, rest assured that the money will be added to your wallet account within 24 hours. If it doesn't arrive, you can contact their care centre for assistance.

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