tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 4392021051
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you'll be logged in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
Check your internet connection to ensure you have a strong signal. If you still don't receive the OTP, click "send OTP" and wait for the allotted time. If you continue to experience issues, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, enter your active number. If your number has changed, email your updated KYC details to customer support for assistance with account transfer. This will help facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and play the app without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal threshold compared to other apps. Withdrawals are only allowed for earnings from gaming activities, not for bonus amounts. This sets a clear distinction between earned and bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are filled and submitted in the app. This includes saving your Aadhar card, UPI details, and bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services process transactions within a range of 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This waiting period is typically due to processing issues rather than the app's speed.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from games played with the bonus amount. This money is separate from the bonus itself, which remains for gaming use only.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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