tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 3513422251
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP that's sent to your number, and you'll be logged in without needing a password or email. This convenient method allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for the OTP to be sent. If the OTP doesn't arrive within the specified time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your active number first. If it has changed, submit your updated KYC details to customer support via email to assist with the account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device. Download the latest version of the app, and you should be able to log in and play without any issues. This update will provide a smoother gaming experience.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than in other similar apps. Withdrawals can only be made for earned game money, with bonus funds not eligible for withdrawal. This means you can only cash out the money you've won through gaming activities, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC (Know Your Customer) details within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and bank details. A fully updated profile is necessary for further actions.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours in some cases. This delay in payment processing is an exception to the app's generally efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Earnings from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the issue persists, the money should be added to your wallet account within 24 hours. If it still doesn't arrive, you can contact their care centre for assistance.
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