tpplay

tpplay App support

Contact
+91 9248887189

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login process. This eliminates the need for a password or email login, making it a convenient and easy way to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a proper send OTP button to be available. If you don't receive the OTP within the given time, you can use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If you've changed numbers, submit your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve any issues and ensure a seamless shift to your new account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app with ease. Once updated, you can start playing without any further problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus amounts cannot be withdrawn. This means you can only withdraw the money you've earned through gaming, not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

You are required to complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI information, and all relevant bank details. This ensures a secure and smooth onboarding process. Please ensure all necessary details are accurately entered and stored in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process within this app typically takes 30 minutes to 3 hours to complete due to the fast and stable services. However, payment delays may occur, requiring a wait of up to 24 hours in some cases.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings for any errors. If you encounter a failed withdrawal request, don't worry, your funds will be added to your wallet account within 24 hours. If the funds still don't appear, you can contact the care centre for assistance.

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