tpplay

tpplay App support

Contact
+91 7390040147

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. This will trigger an OTP (one-time password) verification, which will securely log you in without the need for a password or email. Once verified, you can easily access the app using your mobile number.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong. If you don't receive the OTP within the allotted time, try clicking on "send OTP" again or contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active user number. If you've changed numbers, submit your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue and enable you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can easily log in and start playing the newly updated app. This should resolve any compatibility problems and allow you to access the game smoothly.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, a higher amount than some other apps. However, you can only withdraw earnings from gaming activities, not bonus rewards. This means you can't withdraw bonus money, only the real cash you've earned.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details within the app, including saving your Aadhar card, UPI, and all relevant bank details. This will ensure a seamless onboarding experience. By doing so, you will be able to access the full range of services offered by the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing delays can occur, requiring users to wait up to 24 hours for their transactions to be finalized. This can extend the overall completion time.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games, but not the initial bonus amount itself. The bonus funds are exclusive to gaming and cannot be transferred or withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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