tpplay

tpplay App support

Contact
+91 6416581401

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. A one-time password (OTP) will be sent to your number, which you'll need to verify to complete the login process. This method replaces the need for a password or email, making it easier to log in.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP after clicking "send," you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, send your updated KYC details to customer support via email to shift your account. This will ensure a smooth transition.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and play without any problems. This should get your app up to date and running smoothly.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming and do not include bonus funds. This means you can only withdraw the money you've won from playing, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that your Know Your Customer (KYC) information is fully completed and submitted in this app. This includes saving your Aadhaar card, UPI ID, and banking details for verification purposes. Completing these steps is a necessary requirement for further use of the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within a 30-minute to 3-hour timeframe. However, payment delays can occur, sometimes requiring users to wait up to 24 hours. This delay is an exception to the otherwise efficient processing time in the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings, where you'll see if your withdrawal request is pending. If it's not showing, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can reach out to their care centre for assistance.

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