tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 1943541923
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, which will automatically log you in. This passwordless login method allows you to access the app easily using just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP after clicking "send", you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the active number. If it has changed, submit your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the app without any problems. This should get you up and running with the newly updated app.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, not for bonus funds. This means you can't withdraw bonus money collected, only the money you've earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit all your Know Your Customer (KYC) details within this app, which includes saving your Aadhar card, UPI, and bank account information. This will ensure a smooth and secure user experience. Please ensure that all required details are accurately filled and saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to be completed within a range of 30 minutes to 3 hours. However, payment processing may occasionally be delayed, resulting in a wait time of up to 24 hours. This delay is specific to the payment aspect, not the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the funds still don't appear, you can contact their care centre for assistance.
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