tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 9165309427
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To access the app, enter your registered mobile number and verify the OTP (one-time password) sent to you. This secure method allows you to log in without needing a password or email. Logging in this way is convenient and easy to use.
Q2: What should I do if I am not getting OTP?
To troubleshoot the issue, first check your internet connection for a strong and stable signal. If the signal is weak, wait for it to improve and try clicking on "send OTP" again. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, please submit your updated KYC details via email to our customer support team to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
Uninstall the outdated app from your device and then download the latest version. Once installed, you can log in and enjoy the updated features. This should resolve any issues and allow smooth gameplay.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only possible for gaming earnings, not bonus amounts. This means you can only withdraw the money you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC (Know Your Customer) details in this app. This includes linking your Aadhar card, UPI, and saving all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to complete within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw any winnings earned by playing games with the bonus amount. The bonus funds themselves are non-withdrawable, but any winnings from them can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is pending. If it's not showing up, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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