tpplay

tpplay App support

Contact
+91 6887652408

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you'll be logged in and won't need a password or email for future access. This streamlined login process offers a convenient way to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. If the signal is stable, click "send OTP" and wait for the verification code to be sent. If you don't receive the OTP, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your active phone number. If the number has changed, send your updated KYC details via email to the customer support system to facilitate the account transfer. This will enable a smooth transition to your new account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version and reinstall it, allowing you to log in and play without any problems. This process should update the app to its latest version.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other available apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. Users cannot withdraw bonuses collected during gameplay.

Q2: Is it necessary to do KYC for withdrawal?

You must complete and submit your KYC details in this app, which includes saving your Aadhaar card, UPI information, and all bank details. This information is required for the app to function properly. Please ensure you have all necessary documents and details before proceeding.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions in as little as 30 minutes to as long as 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay can be caused by issues with payment processing.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by others. You are eligible to withdraw the funds earned from playing games with the bonus amount. Any winnings from these games can be withdrawn as per your account settings.

Q5: Withdraw failed, money did not come, what should I do?

To solve this issue, check your transaction history in the settings section first. If your withdrawal request is not showing up, the funds will be added to your wallet account within 24 hours. If it still doesn't work, you can contact their care centre for assistance.

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