tpplay

tpplay App support

Contact
+91 4940893978

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and ensure it's stable. If you're unable to receive an OTP after clicking "send," try waiting a bit longer and then reach out to the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

Try logging in with your current active number. If the number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you'll be able to log in and enjoy the updated features. This should allow you to play the app smoothly.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, only earnings from gaming can be withdrawn, and bonus money cannot be accessed. This allows users to redeem their gaming rewards, but not their bonus incentives.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all required KYC details in this app. This includes saving your Aadhaar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays can occur, resulting in payment processing times of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is failing. If it is, rest assured that the funds will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.

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