tpplay

tpplay App support

Contact
+91 2549391873

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection to ensure a strong signal. Once connected, wait for the OTP to be sent after clicking the "send OTP" button. If you don't receive the OTP within the allotted time, use the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your current active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help complete the account update process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once installed, you can play the newly updated version without any issues.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are limited to earnings from gaming and do not include bonus money. This allows users to access their hard-earned funds in the app.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and bank details within the app. Completing these steps is necessary for further process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours. However, some users may experience payment delays, potentially requiring a wait of up to 24 hours. This delay is an exception, but it can impact the overall timeline of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming cannot be withdrawn by anyone else, only the player who earned them. The money earned from playing games with the bonus amount can be withdrawn. This allows players to retain any winnings from the bonus.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.

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