tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 0105719563
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely login. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, wait for the OTP to be sent by clicking "send OTP" again, and if it doesn't arrive, use the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your KYC (Know Your Customer) details via email to the customer support for account transfer assistance. This will help facilitate the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should restore access to the app's updated features and functionality.
Q1: What is the minimum withdrawal amount in the tpplay?
The app allows users to withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the earnings from gaming, excluding bonus amounts. This means users can only withdraw the money they've earned through gameplay, not bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure that all your Know Your Customer (KYC) details are uploaded and saved in the app. This includes your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can occur when payment processing takes longer than usual.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from the bonus to play games, not withdraw it. The bonus funds are for gaming purposes only and cannot be withdrawn directly. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see why your withdrawal request is failing. If the problem persists, the money will usually be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
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