tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 9036196811
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure a stable internet connection with a strong signal. Then, click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy playing the newly updated app. This should fix any problems and allow you to access the app without issues.
Q1: What is the minimum withdrawal amount in the tpplay?
The app allows users to withdraw a minimum of Rs. 100, which is higher compared to other apps. However, this withdrawal limit applies only to earnings from gaming activities and does not include bonus amounts. Withdrawals cannot be made from bonus funds collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted in this app, including saving your Aadhar card, UPI, and bank details. This information is necessary to verify your identity and facilitate secure transactions. Please ensure that all required details are accurately saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring a wait of up to 24 hours. This delay can happen despite the app's overall efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the problem persists, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact the care centre for assistance.
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