tpplay

tpplay App support

Contact
+91 9479490571

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP, and you will be logged in instantly. This simplified login process eliminates the need for a password or email.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send," you can contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

If the login number has changed, try logging in with the new number. If not, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will help resolve any issues and shift your account correctly.

Q4: You are getting blackout and the app is not opening?

To fix the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the newly updated app without any problems. This should resolve any issues you were experiencing with the previous version.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to funds earned from gaming, excluding bonus amounts. This means users can only withdraw money earned through gameplay, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, you must submit your KYC details in this app, which includes saving your Aadhar card, UPI details, and all bank information. This ensures that all necessary verification steps are completed. Your cooperation in providing complete and accurate information is greatly appreciated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically streamline the process from 30 minutes to 3 hours. However, occasional delays in payments may cause users to wait up to 24 hours for resolution. This waiting period can impact the overall efficiency and user experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. This means you can access your winnings, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in settings to see why your withdrawal request is failing. If the money is not added to your wallet account within 24 hours, you can contact their care centre for assistance.

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